« back to Support Library
How to Perform a Manual back-up of your Organizer’s Toolbox database
All client databases are automatically backed-up every night and stored in a secure, off-site location so that if you ever need to retrieve lost data there is a route to restore. Also, every time an Administrator performs an import a backup is performed immediately preceding each import (unless the Administrator un-checks the “Backup before import box; NUWS does not recommend un-checking this box). However, there are some limited circumstances that an OTA will wish to perform a manual back. This article describes this simple procedure.
- To access the manual backup, launch “Toolbox Users” as though you were going to perform an import.
- Locate the and click “Backup” button right next to the “Import” button.
- After clicking the Backup button you’ll receive a message that the database will be backed-up. Click “OK.”
- After 45-90 seconds (depending on the size of your organization’s database) you’ll receive a message that the database has been backed-up.
- Make a note of the time & date that you performed the back-up and the reason you performed a manual backup and keep it someplace safe.